Gender Identity South West was founded by Dr Debby Jackson (she/her) in 2021. The service is based in Exeter, South West England and is for trans, non-binary and gender diverse adults who experience gender related distress and difficulty and are considering, or have decided that they would like to access gender affirming healthcare, including hormone therapy and surgery. We work closely with other independent specialists in the field, including those providing endocrine and surgical interventions, located across the UK.
Gender Identity South West acknowledges and respects the diversity of gender identity, expression and role and is committed to supporting trans, non-binary and gender diverse people to achieve a greater sense of physical and social comfort in their gendered selves.​
Clinicians
Our clinicians are Chartered Clinical Psychologists and Gender Diversity Specialists with the British Psychological Society and registered with the Health and Care Professions Council. They are full members of the British Association of Gender Identity Specialists and are included in the HM Court and Tribunal Services’ List of Specialists in the Field of Gender Dysphoria.​
Dr Debby Jackson (she/her)
Dr Jackson qualified as a clinical psychologist in 2006. She worked for over 20 years in the NHS across a number of practice areas. She has worked in gender identity healthcare for 10 years, including 6 years in a lead role in an NHS Gender Identity Clinic. Since 2021 she has worked predominantly in independent practice. ​Dr Jackson is a full member of the World Professional Association of Transgender Health. She is committed to ensuring her patients receive the highest level of care and support.
123-456-7890
Dr Sarah James (she/her)
Dr James qualified as a clinical psychologist in 2011. She has a wealth of experience working in both the NHS and private sector. Since 2019, she has held a senior role in an NHS Gender Identity Clinic. Dr James obtained her Post Graduate Diploma in Gender Identity Healthcare in 2025. She is passionate about providing outstanding care to her patients and is profoundly dedicated to improving patients' lives and advancing the field of gender identity healthcare.
123-456-7890
Services
Mirroring service delivery in the NHS Gender Identity South West services are delivered in line with the 7th Version of the World Professional Association for Transgender Health’s Standards of Care for the Health of Transsexual, Transgender, and Gender Nonconforming People (2012).
Specialist gender assessment
We provide a supportive and compassionate assessment that aims to gain an understanding of a person's experience of gender related distress and difficulty, establish their needs and goals and explore how they, and we, may be able to help them to feel more comfortable in their gendered self.
Referral for gender affirming hormone therapy
We provide a consultation to explore individual patient expectations and the potential short, medium and long term costs, benefits and outcomes of hormone therapy. We provide an opinion regarding eligibility for hormone therapy and make onward referrals to gender affirming hormone specialists .
Referral for gender affirming surgeries
We provide a consultation to explore individual patient expectations and the potential short, medium and long term costs, benefits and outcomes of gender affirming surgeries. We provide an opinion regarding eligibility for surgery and make onward referrals to gender affirming surgical providers.
Voice and communication therapy
We provide a consultation to explore your hopes for voice and communication as part of gender comfort and authentic gender expression. We offer help with voice feminisation, voice masculinisation and voice neutralisation based on exploration of a range of vocal dynamics including pitch, resonance and intonation.
Information and support
Information and support for trans and non-binary people, their friends, families and supporters, is widely available from a variety of sources both regionally and nationally. We can provide additional support sessions and/or signpost or refer to a gender specialist psychological therapist.
Contact
If you would like to get in touch please email enquiries@genderidentitysouthwest.co.uk
If you would like to book an appointment then please get in touch, using the email address you would like to use for all correspondence, and let us know the following details; a) preferred name and pronouns, b) brief summary of your gender concerns, c) any steps you may have already taken towards social, legal or medical transition and d) what you would like to get out of contact with the service.
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Appointments are most often offered online via secure video link but can be arranged if necessary at our base in Exeter. Please let us know your preference in your email.
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Please note that the service operates on a part-time basis and so there may be a delay in response to your email. In addition the service cannot respond to people in crisis or emergency situations. Please take a look at the 'Information and Support' page on our website and/or contact your GP or local emergency department if you feel that you and/or others require immediate assistance or are in an unsafe situation.